Overview

The 10th NXT CX Summit & Awards promises to be a groundbreaking event, bringing together industry leaders, innovators, and stakeholders to discuss the latest trends, challenges, and opportunities shaping the Customer experience and Digital Transformation landscape in Indonesia.

The 10th NXT CX-DX Summit & Awards by Clap4Brandz seeks pride in honoring the accomplishments of leading brands, significant stakeholders and emerging players in the industry.

Clap4Brandz is a prestigious platform that recognizes outstanding brands and their remarkable contributions in Customer experience and Digital Transformation. Our mission is to celebrate the visionary minds, creative strategies, and impactful initiatives.

At Scribe Minds & Media, we understand the importance of brands in today’s competitive marketplace. They are not just products or services; they represent values, aspirations, and experiences that resonate with consumers. Our awards aim to honor those brands that have successfully captured the hearts and minds of their target audiences while driving innovation and setting new industry benchmarks.

Awards Categories

  • Overall Best Digital Transformation
  • Best DX Leader
  • DX Team of the Year
  • Best Operational Impact Award
  • Best Digital Transformation Implementation Collaboration
  • Most Innovative Digital Transformation
  • Best People & Culture Impact Award
  • Best Sustainable Digital Transformation
  • CX Leader of the Year
  • CX Team of the Year
  • Best Innovation in CX
  • Best CX Strategy
  • Best Business Change and Transformation
  • Best Use of AI for CX
  • Best B2B CX
  • Best Employee Experience

Methodology

  • Our awards are open to CX Professionals, Leading CX teams, CX Consulting firms, and leading brands across industries with successful implementation of CX Strategies.
  • After we receive the nominations, we will sort them and present them to elite Jury Panel
  • The entries will then be given numerical ratings by the juries, which will be collated and audited to determine the winners in each category and subcategory.
  • The nominations from Students, Freelancers and associates of Scribe Minds & Media would not be considered.

Evaluation process:

  • Awards Categories: 23
  • Nomination Start Date:1st November 2024
  • Last Date for Nomination Submission: 18th January 2025
  • The nominations would be screened by the Jury:23rd January 2025
  • The Award winners would be announced by 29th January 2025
  • The awards would be Presented on 11th February 2025